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Laser Parts & Accessories
Why Choose BTHOCING?
BTHOCING，a world-leading laser parts and solutions provider, has established a whole series of laser product lines, featured with laser machine together with fiber accessories & parts,range from CO2 laser parts and fiber cutting accessories. What’s more, we offer professional industrial solutions for your request, provide professional upgrading and customization proposal for your machine according to your idea and plan.
At BTHOCING Laser we love every passion and interest on Earth because it is a reference to your UNIQUENESS. And to spread exactly that…is our core vision: To help you Express Yourself. To support you at BTHOCING Laser. Professional operation, Sincere attitude, never stop improving, and effective execution are the core competitiveness of BTHOCING Laser.
BTHOCING has been supplying and manufacturing laser components and solutions since its inception in 2018. Our more than 80 employees have extensive market and application experience. BTHOCING produces and sells more than 2,000 types of laser parts annually. BTHOCING has a global supply chain and distribution channels, with sales in more than 100 countries and regions such as Europe, the United States, Canada, Australia, Japan, South Korea, and South Africa.
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FAQ
What items can't be returned?
About return wrong items, As long as the… is not damaged, no stains.
It will not affect us sale again, you can pack it well and return back to us.
We will check it after received the goods. If there is no problem, we will refund you immediately.
However, since it is not the product problem, please note that the shipping cost and taxes(including the taxes on ourside ) should be paid by yourside.
As you know, we are in China. Actually the shipping cost for returning may be equal to or higher than the price of the prodcut itself.
I failed to process the payment via credit card, what should I do?
Since the machine value is high, firstly, you need to contact your credit card to check whether the amount had been exceeded your spend limit and confirm with your credit card bank all payment behavior is operated by yourself and you had difficulty in processing the payment.
Secondly, please don’t hesitate to contact us ([email protected]) immediately we will check whether our system identifies your behavior as fraud and help you deal with the problem in time.
How long is the shipping time for BTHOCING Laser products?
Our shipping time is usually 5-10 working days, which may vary depending on the country/region and product category.
What's the guarantee, in case the machine breaks down?
The machine has 2 years guarantee. If it breaks down, generally speaking, our technician will figure out what the problem may be, according to clients’ feedback. Parts except for consumable parts will be replaced for free if the problems are caused by quality faults. Even if the machine is beyond the warranty, we can still offer technical assistance as your order is placed on www.bthocinglaser.com.
